Cancellation Policy

While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Our network ranges throughout the country and because of the importance placed on a timely delivery of your request and various time zones, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done prior to delivery, and in all cases within 24 hours or placing your order. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge.

Refund and Return Policy

If you are not satisfied with any arrangement or gift basket from Love Flowers Miami, please let us know within 3 days. We will gladly send a new arrangement to your recipient, and pick up the unsatisfactory arrangement at that time. If this is not an acceptable solution, we will provide a full refund when arrangement is picked up within our 3-day policy and returned to our store.